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Privacy Policy
- Identity Data: Name, email address, phone number, physical address.
- Transactional Data: Payment details, purchase history.
- Technical Data: IP address, browser type, device type, operating system.
- Usage Data: Pages viewed, time spent on site, navigation paths.
- Marketing Data: Your preferences in receiving marketing from us.
2. How We Use Your Information
We collect and use your data for the following lawful purposes:
- To process orders and deliver products.
- To communicate with you about your order or inquiries.
- To improve website functionality and user experience.
- To prevent fraud and enhance security.
- For marketing purposes, if you have consented.
- To comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent.
- The necessity to perform a contract (e.g. to fulfill your order).
- Our legitimate interests (e.g. improving services).
- Compliance with legal obligations.
4. Data Sharing and Disclosure
We may share your personal data with:
- Payment processors and delivery partners.
- IT service providers who support our operations.
- Regulatory or law enforcement bodies when required by law.
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights
Under the Kenyan Data Protection Act, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of data processing.
- Withdraw consent at any time.
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
To exercise any of these rights, contact us at hello@clicknbuy.co.ke.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
8. Cookies
We use cookies and similar technologies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of any material changes via email or by posting a notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
ClicknBuy Technologies
Email: hello@clicknbuy.co.ke
Phone: 0115 854 792
Address: Moi Avenue Rahimtulla Trust Building (Opposite the Bihi towers) Queens Mall Shop M42